BazaarNow - Delivery Partner App Privacy Policy

Last updated: May 2026

This Privacy Policy (“Policy”) explains how Bazaarindia Technologies Private Limited, a company incorporated under the laws of India and having its registered office at Hari Krupa HIG-B 483, 1st Stage Lakshmikanthnagar, Hebbal Layout, Mysore, Karnataka, 570016 (“Company”, “we”, “us”, or “our”), collects, uses, stores, discloses, and protects personal information of riders and delivery partners using the BazaarNow - Delivery Partner App (“Platform”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Policy, the Rider Agreement, Terms of Service, Intellectual Property Protection Terms, and Goods Protection Terms.

For additional support or inquiries, please visit our Contact Us page.

1. INFORMATION WE COLLECT

1.1 Rider Information

We may collect the following information from riders and onboarding applicants:

1.2 Background Location Information

With your consent, BazaarNow - Delivery Partner App may collect precise and background location information, including when the application is closed or not actively in use, for:

Disabling background location access may affect the functionality of the application and may prevent riders from receiving or completing orders.

1.3 Camera and File Permissions

The Platform may request access to camera, photos, media, and files for:

BazaarNow only accesses files selected by the rider and does not access unrelated personal files or media.

1.4 Notification Permissions

Notifications may be used to send riders operational and transactional alerts including:

1.5 Physical Activity Permission

Physical activity recognition may be used to improve location accuracy, delivery movement tracking, and operational reliability during active deliveries.

1.6 Device and Technical Information

When you use the Platform, we may automatically collect:

2. PURPOSE OF DATA COLLECTION

We collect and use rider information for purposes including:

3. BATTERY OPTIMIZATION

BazaarNow may request riders to disable battery optimization settings for reliable app functionality including:

Restricting background activity or enabling aggressive battery optimization settings may impact app performance and delivery operations.

4. DISCLOSURE OF INFORMATION

We may share rider information on a need-to-know basis with:

BazaarNow does not sell rider personal information to third parties for independent marketing purposes.

5. INTELLECTUAL PROPERTY PROTECTION

All tangible and intangible assets associated with BazaarNow including software, operational systems, branding, workflows, training materials, customer data, vendor data, pricing systems, and trade secrets remain the exclusive property of the Company.

Riders agree not to:

6. GOODS PROTECTION AND LIABILITY

Riders are responsible for ensuring the safe handling and delivery of goods entrusted to them.

Riders shall not:

BazaarNow reserves the right to recover losses, suspend accounts, and initiate legal proceedings in cases involving fraud, negligence, theft, or misconduct.

7. ANTI-FRAUD AND MONITORING

BazaarNow may monitor rider activity and device integrity to detect and prevent:

8. DATA STORAGE AND SECURITY

We implement reasonable technical and organizational measures to safeguard rider information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your data, no method of electronic transmission or storage can guarantee absolute security.

9. DATA RETENTION AND DELETION POLICY

9.1 Onboarding Applicant Data

If an applicant begins the onboarding process but does not complete onboarding or remains inactive, the submitted onboarding application data may be deleted after 30 days of inactivity.

9.2 Active Rider Data

Once an applicant is onboarded and becomes an active rider, their information may be retained for operational, legal, accounting, taxation, fraud prevention, and compliance purposes.

Riders may request deletion of their account and associated personal information by contacting their assigned Store Manager or by contacting BazaarNow through the official support channels.

Certain information may continue to be retained where required under applicable laws, dispute resolution requirements, fraud prevention obligations, or legitimate operational necessity.

10. ACCOUNT SUSPENSION AND TERMINATION

BazaarNow may suspend or permanently terminate rider accounts for:

11. LIMITATION OF LIABILITY

BazaarNow shall not be liable for:

The Platform is provided on an “as-is” and “as-available” basis.

12. CHILDREN’S PRIVACY

The BazaarNow - Delivery Partner App is intended only for individuals aged 18 years and above.

13. CHANGES TO THIS POLICY

This Policy may be updated periodically to reflect legal, operational, or technological changes. Continued use of the Platform constitutes acceptance of the updated Policy.

14. GRIEVANCE OFFICER & CONTACT DETAILS

In accordance with applicable laws, the Company has designated a contact person for privacy-related concerns.

Name: Priyanshu Jain
Email: priyanshu.jain@bazaarnow.in
Address: Hari Krupa HIG-B 483, 1st Stage Lakshmikanthnagar, Hebbal Layout, Mysore, Karnataka, 570016

We aim to acknowledge grievances within 48 hours.